Customer Service

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Shipping & Delivery
At this time, Herbally Radiant ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Herbally Radiant ships merchandise to Canada and Mexico, but not to all international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Privacy & Security
Herbally Radiant use of personal information that you may submit to Herbally Radiant through this Web site is governed by the Herbally Radiant Privacy Policy. We do not share your information with any other Company, Group or Organizations.
Returns & Replacements
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Herbally Radiantreserves the right to change its payment procedures at any time without prior notice to you.We stand behind our products and do our best effort to make sure you are satisfied with the product. You may exchange the product if it is damaged or spoilt with same or any other product of same value, you may choose a product of higher value by paying the difference in the price of the two. In such a case Herbally Radiant may waive shipping and handling cost. Herbally Radiant reserves the right to change its return policy at any time without prior notice to you. f you have a question after you have placed the order you can reach us at sales@herballyradiant.com or call us at 419-318-0502 Mon-Sat between 11-6 EST.
Ordering
Once you have identified the product(s) you like you can add them to cart, when you are ready to order click on Order Now and follow the instructions to place the order. You will receive a confirmation email with the details of the product order. If you have a question after you have placed the order you can reach us at sales@herballyradiant.com or call us at 419-318-0502 Mon-Sat between 11-6 EST.
Payment, Pricing & Promotions
All payments are processed securely via Authorize.net payment gateway. The prices shown and promotions offered on the website are subject to change at anytime. 
Viewing Orders
Click on My Account and login you will then be able to see the orders placed.
Updating Account Information
To update your account infirmation like billing address, shipping address go to My Account and then login. Once logged in you will be able to update your information.
Use of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Herbally Radiant and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Herbally Radiant believes that customer conduct violates applicable law or is harmful to the interests of Herbally Radiant and its subsidiaries.